Virtual Visitation

The virtual visitation program allows patients to connect with requested visitors who cannot be with them while they are in the hospital. The program allows family and friends to visit over a secure video network when face-to-face interaction is not possible.

Vitual Visitation sessions should last no more than 15 minutes each and patients are limited to one virtual visit per day. The visit will be organized at the discretion of the nursing staff and will only be available if the equipment is not benig utilized for clinical purposes.

Connect Today - Preparing Your Device

1) Connect to the Internet

      Laptop - For a step-by-step tutorial on how to check for an internet connection, click here.

      iPad - For a step-by-step tutorial on how to check for a WiFi connection, click here.

2) Download Jabber Video Software 

     See device-specific instructions below:

3) Check Audio/Video Settings

    For a step-by-step tutorial on audio/video set-up, click here.

4) Contact Nursing Staff

    By phone, call the nursing staff to set up a time convenient for both of you to connect. They will provide you with a number to dial at that time.

5) Connect

     After contacting nursing staff to arrange a visit, sign in to Jabber Video and dial the hospital telemedicine extension as listed below:

      To contact Greene County General Hospital-ICU dial This email address is being protected from spambots. You need JavaScript enabled to view it. from your Jabber account

      To contact Sullivan County Community Hospital-ICU dial This email address is being protected from spambots. You need JavaScript enabled to view it. from your Jabber account

      To contact Union Hospital Clinton- SCU dial This email address is being protected from spambots. You need JavaScript enabled to view it. from your Jabber account     

     For a detailed, step-by-step tutorial on how to sign in and place the call, click here.